Miami’s One-Stop Managed Service Provider

Miami MSP — Managed IT Services for South Florida Businesses

Brickell-based. Nationwide reach. 24/7 support.

Tekora Technology is a Miami MSP serving small and mid-sized businesses across Miami-Dade, Broward, and Palm Beach counties. From hospitality groups in South Beach to law firms in Brickell, healthcare practices in Coral Gables, and finance teams in Doral — we run, secure, and modernize your IT so you can focus on growth.

24/7
Helpdesk & SOC
< 15 min
Response time
99.99%
Uptime SLA
100+
Buildouts delivered
What you get

Everything a Miami MSP Should Cover

You shouldn’t be cobbling together a helpdesk, a security tool, a backup vendor, and a cabling crew. Tekora delivers it all under one roof, with one accountable team based right here in Miami.

24/7 Helpdesk for Miami Teams

Live phone, email, and chat support staffed around the clock. Bilingual (English and Spanish) technicians familiar with the realities of South Florida business hours, hurricane season, and multi-location operations.

Proactive Monitoring & Alerting

Every endpoint, server, switch, firewall, and cloud service is watched 24/7 by our Network Operations Center. We catch problems — disk failures, ISP outages, certificate expiries — long before your team feels them.

On-Site Field Engineering

Same-day on-site visits across the Miami metro area. Our field engineers handle hardware swaps, cabling, networking, conference room AV, and complex break/fix work that remote support can’t solve.

Microsoft 365 & Cloud Operations

Day-1 onboarding through tenant hardening, Intune device management, OneDrive/SharePoint governance, and migration from Google Workspace, on-prem Exchange, or legacy hosted email.

Network, Wi-Fi & Structured Cabling

Cisco Meraki, Fortinet, and Ubiquiti deployments. We design, install, and manage business-class Wi-Fi for restaurants, retail, offices, and warehouses — plus low-voltage cabling and patch panels.

vCIO & Strategic IT Planning

A dedicated virtual CIO meets with you quarterly to align IT spend with business goals, plan refresh cycles, and roadmap compliance, growth, and M&A readiness.

Built-In Cybersecurity

EDR, MFA, conditional access, encrypted backup, phishing simulation, and dark-web monitoring are included — not upsells. Every Miami MSP client benefits from our 24/7 SOC.

Procurement & Asset Lifecycle

Better pricing through our distribution partnerships, white-glove imaging, asset tagging, warranty tracking, and end-of-life disposal with certified data destruction.

Why Tekora

Why Miami Businesses Choose Tekora as Their MSP

You don’t need an MSP that bills the meter on every ticket. You need a partner that prevents tickets from happening, picks up the phone fast when they do, and treats your business like it’s their own.

Local presence, real accountability

Our HQ is at 1221 Brickell Ave — not a virtual mailbox. You can meet our engineers, tour our SOC, and put faces to names. We show up.

One throat to choke

IT, cybersecurity, AV, telecom, cabling, and procurement — one team, one invoice, one SLA. No more vendor finger-pointing while your network is down.

Bilingual technicians

Every front-line engineer speaks English and Spanish. Critical for Miami-based teams, hospitality clients, and multi-cultural workforces.

Fixed-fee, predictable pricing

No mystery hourly billing, no surprise invoices when a server crashes. You get a flat per-user/per-device rate so you can budget IT like rent.

100+ buildouts under our belt

From restaurant openings on Lincoln Road to multi-floor office buildouts in Brickell, we’ve delivered the kind of zero-drama go-lives that make business owners sleep better.

Compliance-first DNA

Whether you’re HIPAA, PCI DSS, SOC 2, or CMMC, our processes and tooling are built around audit-readiness from day one.

Industries We Specialize In Across Miami

We tailor our service to the regulatory and operational realities of the industries that drive Miami’s economy.

Hospitality & RestaurantsHealthcare & Medical PracticesLegal & Professional ServicesFinancial Services & Family OfficesReal Estate & Property ManagementManufacturing & LogisticsRetail & Multi-Location BrandsNon-Profit & Education

Where We Provide Managed IT Services

On-site coverage for the entire Miami metro and South Florida. Remote management and our 24/7 SOC extend our service to clients nationwide.

Miami
Brickell
Downtown Miami
Wynwood
Coral Gables
Coconut Grove
Miami Beach
South Beach
Doral
Aventura
Hialeah
Kendall
Pinecrest
Homestead
Hollywood
Fort Lauderdale
Pompano Beach
Boca Raton
Delray Beach
West Palm Beach

Don’t see your neighborhood? We probably still cover it. Ask us.

A Miami MSP Built for South Florida Business Realities

Running a business in Miami means dealing with realities that most national MSPs don’t fully appreciate. Hurricane season knocks out power and internet for days. Tourist traffic creates retail and hospitality demand spikes that no amount of vendor playbook can predict. A bilingual workforce means your help desk had better speak Spanish. And a regulatory environment that touches healthcare, finance, hospitality, and real-estate developers means your IT has to be audit-ready, not just functional.

Tekora was built around those realities. Our HQ is in Brickell, our field engineers live across Miami-Dade and Broward, and our 24/7 SOC has run continuity playbooks through more than one Cat-3 hurricane. When ISPs go down across South Beach, our clients’ SD-WAN and 5G failover keeps them online. When phishing campaigns target hospitality groups during peak season, our SOC catches them before payroll gets compromised.

And because we deliver Managed IT, Cybersecurity (MSSP), Audio-Visual integration, Telecom/VoIP, and Structured Cabling under one roof, you don’t have to coordinate four vendors when a new restaurant opens, a clinic expands, or a law firm builds out a new floor. One project manager. One invoice. One accountable team. That’s what “one-stop” actually means.

If you’re evaluating a Miami MSP, we’d love to earn the conversation. The free IT risk assessment takes about five minutes online and gives you a concrete view of where you stand on security, backup, compliance, and operational maturity. No commitment, no sales pressure — just a clear baseline you can use to make better decisions, with us or anyone else.

Frequently Asked Questions about a Miami MSP

What does it cost to hire a Miami MSP?
Most Miami MSP engagements price per user or per device on a flat monthly fee. For Tekora, mid-sized businesses typically land in the $95–$185 per user / month range depending on the services bundled (helpdesk, EDR, backup, M365 licensing, vCIO time). We can quote a precise number after a free 30-minute discovery call and a brief environment review.
How fast can Tekora respond when something breaks?
Our target response time on critical issues is under 15 minutes 24/7/365, and our average is under 8 minutes during business hours. We use a tiered SLA model: P1 (system down) is under 15 min, P2 (functionality impaired) is under 1 hour, and standard requests are addressed same-business-day.
Are your engineers actually based in Miami?
Yes. Our headquarters and primary operations team are located at 1221 Brickell Ave, Miami. We employ field engineers across Miami-Dade and Broward for on-site work, plus a 24/7 SOC and helpdesk that covers all U.S. time zones.
Do you support hybrid and fully remote teams?
Absolutely. A large portion of our Miami client base operates hybrid models. We standardize on Microsoft 365, Intune, Conditional Access, and Zero Trust networking so your team has the same secure experience whether they’re in Brickell, Aventura, or working remotely from anywhere.
Can you help us migrate away from our current IT provider?
Yes — we run dozens of MSP transitions each year. Our 30/60/90 onboarding plan handles documentation discovery, credential takeover, tooling deployment, knowledge transfer, and a clean cutover with zero downtime in nearly all cases.
Do you also handle cybersecurity, or is that a separate vendor?
It’s included. Tekora is also a Miami MSSP, so EDR, MFA, encrypted backup, phishing testing, and 24/7 SOC monitoring come bundled. You don’t buy security from one company and IT from another — we are both, and they’re tightly integrated.

Ready to talk to a real Miami MSP team?

Take the free 5-minute IT risk assessment, or schedule a 30-minute discovery call — no commitment, no sales pressure.